Resolved -
This incident has been restored and access to all users is back to normal.
Mar 30, 15:58 GMT-05:00
Monitoring -
A fix has been implemented and we are monitoring results for users.
Mar 30, 15:19 GMT-05:00
Identified -
Some users experienced issues when attempting to log into the platform resulting in blank pages and failed requests. As a temporary workaround, users can enter the platform in incognito mode or guest mode and allow all cookies (not just necessary ones).
Mar 30, 13:45 GMT-05:00
Resolved -
The incident has been resolved and now users can log into the platform successfully. The authentication process is working as expected.
Mar 18, 14:45 GMT-05:00
Identified -
Some users experienced issues when attempting to log into the platform, where the authentication process remained in an indefinite loading state.
Mar 18, 08:30 GMT-05:00