Impact

An unknown number of groups experienced issues loading the Findings view. The issue started on UTC-5 24-10-30 09:53 and was proactively discovered 14.4 minutes (TTD) later by a staff member who reported through our help desk [1] that the findings list was not loading and displayed the error message There is an error :(. The problem was resolved in 2.4 hours (TTF) resulting in a total impact of 2.8 hours (TTR) [2].

Cause

A new field was introduced in the unreliable indicators of Findings, but it was initialized as empty. When the system tried to access this field, It caused an error because no data was available. This oversight affected the loading of findings on the platform and the related API calls, as the code lacked proper validation to check the data before access [3].

Solution

The system was updated to ensure the default value is used when the relevant field is missing. This change allows the findings view to load correctly without generating errors [4].

Conclusion

The linter passed without errors, and the issue did not manifest in the local environment. This incident underscores a typing problem we depend on the linter to identify. Since this functionality is external, it presents limitations in enhancing our detection and prevention measures in this area. FAILED_LINTER < INCOMPLETE_PERSPECTIVE